ct99 price Terms and Conditions
This document sets out all the conditions for using the ct99 price platform. Please read and understand it fully before opening an account — by using the service, you are considered to have accepted these terms.
Table of Contents
- 1. Introduction
- 2. Definitions
- 3. Account Registration
- 4. Age Limit and Identity Verification
- 5. Account Security
- 6. Deposits and Withdrawals
- 7. Bonuses and Promotions
- 8. Betting and Gaming Rules
- 9. Prohibited Activities
- 10. Account Suspension and Closure
- 11. Privacy and Data
- 12. Responsible Gaming
- 13. Limitation of Liability
- 14. Changes to Terms
- 15. Contact
Introduction
These Terms and Conditions ("Terms") apply between the ct99 price platform ("Platform", "Service") and its registered users ("you", "user"). ct99 price is an online entertainment and betting platform providing cricket, football, basketball, and casino gaming services for Bangladeshi users.
In addition to these Terms, ct99 price's Privacy Policy and Responsible Gaming guidelines also apply and are considered an integral part of these Terms. These Terms take effect from the moment a user registers an account.
ct99 price reserves the right to modify, suspend, or discontinue any part of the service at any time without prior notice. A notice will be published on the platform when such changes occur.
Definitions
The following terms used in these Terms and Conditions are defined below:
- "Platform" — The ct99 price website, mobile application, and related services.
- "Account" — The personal digital account assigned to each user upon registration.
- "Balance" — The real money held in a user's account.
- "Bonus" — An additional amount added under a promotional offer, subject to separate bonus terms.
- "Bet" — The act of placing money on an event or game on the platform.
- "Wagering Requirement" — The condition requiring a specified number of bets to be placed before bonus or winnings can be withdrawn.
- "KYC" — Know Your Customer — the process of verifying a user's identity and age.
Account Registration and Eligibility
To open an account on ct99 price, users must provide accurate and up-to-date information. The name, date of birth, mobile number, and payment details provided at registration must be true and correct. Accounts opened with false information may be closed at any time and the balance may be forfeited.
Each person may open only one account. If a person holds multiple accounts, all of them will be permanently closed and no bonuses or winnings will be paid out. If multiple members of the same household operate accounts from the same device or IP address, verification may be required.
By completing account registration, the user confirms that they have carefully read, understood, and agreed to fully comply with these Terms.
Age Limit and Identity Verification (KYC)
ct99 price services are available only to users aged 21 or above. Minors are strictly prohibited from opening an account or placing bets.
The platform may verify a user's age and identity at any time. A copy of a National ID card, passport, or birth registration certificate may be requested for this purpose. If the required documents are not submitted within the specified time, the account will be suspended and withdrawals may be withheld.
If ct99 price identifies an account belonging to a minor, it will be closed immediately. In that case, the deposited amount will be returned through a defined process, but no bonuses or winnings will be paid.
Account Security and Confidentiality
Users are required to keep their login credentials — username and password — completely confidential. This information should not be shared with anyone. The user bears full responsibility for any use of the account by authorized or unauthorized third parties.
If you suspect unauthorized access to your account, contact ct99 price customer support immediately. Prompt reporting allows protective measures to be taken. The platform will not be held responsible for any loss resulting from delayed reporting.
No ct99 price staff member or representative will ever ask for your password or OTP by phone or message. Any such contact may be fraudulent — please stay alert.
Deposits and Withdrawals
ct99 price currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, and other major banks).
- Minimum deposit: ৳500 (for each method).
- Minimum withdrawal: ৳1,000.
- Withdrawals are generally completed within 1 hour.
KYC verification must be completed before a withdrawal request is processed. It is advisable to use the same payment method for deposits and withdrawals. Unusual transactions may require additional verification, which can cause processing delays.
Only payment methods registered in the account holder's own name may be used. Transactions made from a third party's account may be cancelled and the account may be suspended.
Bonuses and Promotions
ct99 price offers new members a 150% first deposit bonus, up to ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning the bonus funds must be used in bets 25 times before winnings can be withdrawn.
For example: depositing ৳1,000 adds a ৳1,500 bonus, making the total balance ৳2,500; the wagering requirement is ৳1,500 × 25 = ৳37,500. A bonus is never the full amount on its own — it becomes withdrawable only after the specified conditions are met.
Each promotion has its own validity period and terms. If the wagering requirement is not met within the specified time, the bonus may be cancelled. It is advisable to bet with the real balance before using bonus funds. ct99 price reserves the right to change promotional offers.
Betting and Gaming Rules
Once a bet is confirmed, it cannot be cancelled or changed. Users must verify all details before placing a bet — the event name, odds, and bet amount.
- Bets on matches or events that are abandoned or in dispute may be cancelled.
- In the case of a game or bet interrupted by a technical issue, ct99 price will make a decision in accordance with its defined policy.
- In live betting, odds may change at any time — the odds at the time the bet is confirmed are final.
- If clearly incorrect odds are displayed on any bet, ct99 price reserves the right to cancel that bet.
Casino game results are determined by a Random Number Generator (RNG), which is independently tested. Influencing the course of play through any external means is prohibited.
Prohibited Activities
The following activities are strictly prohibited on the ct99 price platform:
- Creating multiple accounts or using another person's account.
- Placing artificial or arranged bets to circumvent bonus conditions.
- Fraudulently manipulating any software or process of the platform.
- Placing bets using automated bots or software.
- Using the platform for money laundering or illegal transactions.
- Harassing other users or behaving improperly toward platform staff.
- Using a third party's funds or payment method.
If such activities are detected, ct99 price may permanently close the account, forfeit all bonuses and winnings, and take legal action if necessary.
Account Suspension and Closure
ct99 price may temporarily suspend or permanently close an account in the following circumstances:
- A breach of these Terms and Conditions occurs.
- Failure to complete KYC verification or provision of false information.
- Suspicious or fraudulent transactions are detected.
- By order of authorities due to legal obligations.
Users may also request account closure at any time through customer support. In such cases, the real balance — excluding bonuses — will be returned. Self-exclusion and self-restriction options related to responsible gaming are also available.
Privacy and Personal Data
The methods of collecting, storing, and using users' personal data are described in detail in ct99 price's Privacy Policy. By registering, users also consent to that policy.
ct99 price does not sell user data to third parties. However, certain data may be shared with necessary partners for legal compliance or operational purposes. All data is protected by SSL encryption.
Requests to correct user data can be made through customer support. However, certain data may be retained for a specified period after account closure for legal reasons.
Responsible Gaming
ct99 price takes responsible gaming seriously. Online gaming is a form of entertainment — not a way to solve financial problems. Our Responsible Gaming guide contains detailed information on setting limits, self-exclusion, and available support.
Users can request deposit limits, bet limits, or a temporary break on their account. ct99 price ensures these options are available and places users' well-being as the highest priority.
If you feel you are having difficulty controlling your gaming, please contact customer support immediately — support is available 24 hours a day, 7 days a week in Bangla and English.
Limitation of Liability
The ct99 price platform is provided on an "as is" basis. The platform is not responsible for the following:
- Issues caused by the user's device, internet connection, or third-party services.
- Circumstances beyond control (Force Majeure) — natural disasters, cyberattacks, or government directives.
- Loss resulting from the user sharing their own login credentials.
- Personal expectations about game outcomes not being met.
If an incorrect amount is credited due to a technical error, it will be reclaimed. Users are expected to notify support on their own upon noticing an error.
Changes to Terms and Updates
ct99 price may change or update these Terms at any time. Adequate notice will be given on the platform before changes take effect — either upon logging into the account or via email.
Continued use of the service after updated terms take effect will be considered as the user's acceptance of the new terms. If a user does not accept the new terms, they have the option to close their account.
For the latest information on the platform's operations, service types, and offers, read our About Us page to learn more about ct99 price.
Contact and Support
If you have any questions or complaints regarding these Terms, please contact the ct99 price customer support team:
- Live Chat: 24/7 direct chat support — in Bangla and English.
- Email: [email protected]
For answers to common questions, visit our FAQ section — it contains detailed answers to frequently asked questions about accounts, payments, bonuses, and gaming.
After a complaint is submitted, ct99 price will review and respond as promptly as possible. Complex matters may require further verification — your patience during that time is appreciated.